Status pages · Advanced
Create a status announcement
Use a prominent announcement for information customers should see without opening incident details.
When to use an announcement
- Upcoming changes with customer impact.
- Important information that is not an outage.
- A prominent pointer to an incident or maintenance event.
Write the announcement
- 1.
Lead with impact
Put the customer-visible change first.
- 2.
Add timing and action
Include timezone and anything customers need to do.
- 3.
Remove it when stale
Assign an owner to remove outdated messages.
Announcement or maintenance?
Use Maintenance for planned work with a defined window and history. Use an announcement for broader information or an extra visible notice.