Team and account management
Set up your account
This guide takes you from creating a Statixoup account to monitoring your first service. Your account starts with a 7-day free trial, so you can learn the workflow, test alerts, and explore the dashboard before deciding on a plan. The steps use everyday language and help you keep ownership clear, so the right people can see and respond to the work that belongs to them.
Account setup essentials
Account setup creates the personal workspace, verified email address, profile details, and basic security settings that Statixoup uses for monitoring, notifications, billing, and recovery access.
Use real contact details
Use an email address and mobile number you control, because they support verification, alerts, account recovery, and support communication.
What you need before registering
Registration is quick. Have an email address you can open immediately, a mobile number made of digits only, and a strong password ready. If you plan to test monitoring right away, also keep the full URL of a website or API endpoint you are allowed to monitor.
- First name and last name.
- A working email address for verification and account recovery.
- A mobile number using digits only.
- A password with at least 8 characters, including an uppercase letter, lowercase letter, number, and special character.
Create your Statixoup account
- 1.
Open Sign Up
Choose Sign Up from the Statixoup website.
- 2.
Enter your details
Provide your first name, last name, email address, mobile number, password, and matching confirmation password.
- 3.
Choose how you heard about Statixoup
Optionally select Social Media or Colleague.
- 4.
Submit registration
Select Submit. Statixoup creates your account and opens the Monitors area, unless you joined through a team invitation.
Verify your email and test notifications
After registration, Statixoup asks you to confirm your email before using most dashboard actions. This keeps alerting and account recovery tied to an address you control.
- 1.
Choose Confirm email
Use the confirmation prompt in the dashboard to send a verification link to your registered email address.
- 2.
Open the email link
Open the verification email and select its link. Check spam or junk folders if it is not in your inbox.
- 3.
Test or skip the email alert
After successful verification, Statixoup opens the email-alert test screen. Select Test Alert to send a safe test message, or Skip to continue to Monitors.
Verify early
Confirm your email before configuring monitors and integrations, so you can test the notification route during the free trial.
Make the most of your 7-day free trial
The trial is the best time to learn with a real but non-critical service. Start small, confirm that the monitor reports correctly, then make sure an alert reaches the person or channel responsible for responding.
- 1.
Add one monitor
Choose an important website or API endpoint and confirm that it reports as operational.
- 2.
Set up one alert route
Connect Slack, Discord, WhatsApp, or Twilio SMS, then verify that the intended person or channel receives a test alert.
- 3.
Review the customer view
Create a status page if you need to share service health publicly, then check its monitor state and indicator colors.
- 4.
Review your account
Open Billing & Subscription before the trial ends to review the plan, token usage, and any next steps shown for your account.
Start simple
One working monitor and one tested alert route are more useful than many untested settings.
Finish your profile and protect access
- 1.
Open Profile
Use the profile menu, choose Settings, then select Profile.
- 2.
Review editable details
Check your first name, last name, and mobile number. Your registered email address is shown as read-only in Profile.
- 3.
Change your password when needed
Select Want to change password, enter a new password that meets the password requirements, confirm it, and save.
- 4.
Review Login Activity
In Settings, open Login Activity to review current sessions and investigate any access you do not recognize.
Understand workspace access
Your personal workspace owns the monitors you create. When you need help responding, create a team, invite people by their individual email addresses, and assign the monitors and incidents they need to access.
Protect shared access
Never share one login. Invite individual addresses and remove members when they no longer need access.
Sign in or recover access later
To sign in, use your registered email address and password. You can select Remember me on a device you trust. If you forget your password, select Forgot Password, enter your email address, open the secure reset link, and create a new password that meets the same requirements.
Keep recovery secure
Never share a password-reset link, verification link, password, or one-time code with anyone.
Plan and billing
Monitor, team, integration, and status-page availability can depend on the active plan and available tokens. Use Billing & Subscription to review your trial, plan, token usage, payment details, and any options available before the 7-day trial ends.