Team and account management
Manage teams and responders
Create teams, invite members, and assign the right people to monitors and incidents.
Create a team
- 1.
Open Team Members
Choose Create Team.
- 2.
Name the team
Use a responsibility-based name such as Operations Team.
- 3.
Invite members
Select a team, enter an email address, and send the invitation.
Accept an invitation
The invited person opens the invitation link and selects Accept Invitation. Their access is then based on workspace assignments.
Assign operational work
- Assign monitors to the members who own them.
- Assign incidents from the incident view.
- Edit membership as responsibilities change.
Keep ownership clear
Every customer-facing monitor should have an obvious responder.