HTTP troubleshooting
408 Request Timeout
The server did not receive or finish the request in the allowed time.
What 408 means for a monitor
Statixoup records an incident when 408 does not match the monitor's expected status code. Confirm the response before changing monitor rules.
Troubleshooting checklist
- 1.
Check 1
Check server load and request logs.
- 2.
Check 2
Review slow dependencies and database queries.
- 3.
Check 3
Confirm the monitor timeout is appropriate.
- 4.
Check 4
Prefer a lightweight health endpoint.
After the service is fixed
- Confirm the URL returns the expected status without a browser session.
- Review response-time and incident history for the recovery.
- Change Expected status code only when the different response is intentional.
Avoid hiding a real outage
Changing the expected code can make an unhealthy response appear operational. Fix the service first whenever the response is unexpected.