HTTP troubleshooting

405 Method Not Allowed

Your uptime monitor detected that the server recognizes the request method but refuses to allow it for this specific URL. For example, your monitor might be sending a GET request to a link that only accepts a POST payload.

What 405 Status Code Means

  1. 1.

    Verb compatibility clash

    The endpoint is configured to handle specific actions and completely rejects the type of request sent.

  2. 2.

    API path mismatch

    The web address points to a functional script, but the server expects a write command instead of a read ping.

  3. 3.

    Uptime monitor behavior

    Our monitor flags this error because the server blocked data flow due to an incorrect request method configuration.

Troubleshooting checklist

  1. 1.

    Review the Allow header

    Check the server response to see the Allow header, which lists the exact methods you are permitted to use.

  2. 2.

    Inspect monitor configurations

    Look at your uptime monitor dashboard settings to check if it is using GET, POST, or HEAD requests.

  3. 3.

    Check backend route files

    Review your application code routing files to see which HTTP verbs are assigned to this specific path.

  4. 4.

    Examine proxy rule blocks

    Verify that cloud firewalls or intermediate routers are not changing the HTTP method down the line.

How to Fix It

  1. 1.

    Match the monitor method

    Change the HTTP request method inside your uptime monitor settings to match what the endpoint requires.

  2. 2.

    Update application routes

    Adjust your backend controller code to accept incoming GET pings if you want the path public.

  3. 3.

    Correct proxy verb rules

    Fix proxy settings if an intermediate gateway is blocking or converting custom HTTP methods by mistake.

  4. 4.

    Separate API functionalities

    Create a distinct, lightweight status endpoint that explicitly responds to simple monitoring GET requests.

After the Service is Fixed

  1. 1.

    Verify with Uptime Monitor

    Confirm the monitoring dashboard turns green once the request method matches the endpoint rules.

  2. 2.

    Test with command strings

    Run a custom cURL check changing verbs to ensure the endpoint answers correctly to each assigned method.

  3. 3.

    Audit application log trees

    Check your system errors to ensure real visitors are not hitting 405 blocks on your core public pages.

  4. 4.

    Document API access lists

    Maintain a clear list of what actions are permitted on each endpoint to prevent future method confusion.

Next guide408 Request Timeout
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