HTTP troubleshooting

302 Found

The resource is temporarily at a different URL; clients may follow the redirect but the original URL remains valid. In simple terms, this guide helps you understand why the response may make a monitor appear unhealthy and what to check before changing your monitor settings.

What 302 means for a monitor

Statixoup records an incident when 302 does not match the monitor's expected status code. Confirm the response before changing monitor rules.

Troubleshooting checklist

  1. 1.

    Check 1

    Confirm whether the redirect is temporary and expected.

  2. 2.

    Check 2

    If temporary, keep monitoring the original URL and ensure the redirect target is healthy.

  3. 3.

    Check 3

    Use the final response location only if the service owner confirms permanence.

After the service is fixed

  • Confirm the URL returns the expected status without a browser session.
  • Review response-time and incident history for the recovery.
  • Change Expected status code only when the different response is intentional.

Avoid hiding a real outage

Changing the expected code can make an unhealthy response appear operational. Fix the service first whenever the response is unexpected.

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