Monitor management · Customizing monitors
Set request timeout
Control how long a monitor waits before treating a slow or unresponsive request as failed. The guide follows the same monitor workflow used in the dashboard, so you can create, pause, remove, and troubleshoot monitors with confidence.
What timeout controls
Request timeout is the maximum time Statixoup waits for a monitor request. If the service does not respond within the configured timeout, the check can be treated as failed.
Timeout rules
- Timeout must be at least 30 seconds.
- A healthy endpoint should usually respond well before the timeout.
- A very high timeout can delay outage detection.
- Repeated timeout incidents usually point to load, slow dependencies, or an endpoint that is too heavy for monitoring.
Change timeout
- 1.
Open Configuration
Open the monitor detail page and choose Configuration.
- 2.
Open General Information
Find Timeout (Seconds).
- 3.
Enter the timeout
Use a numeric value of 30 seconds or more.
- 4.
Save and observe
Save the setting, then review the next checks and response-time chart.
Prefer lightweight health checks
If a full page or API call regularly times out, create a faster health endpoint instead of masking the problem with an excessive timeout.