Integrations
Connect Slack alerts
Post incident and recovery updates to Slack so your team can respond where it already works. You do not need to be a monitoring expert: this guide walks you through connecting the alert destination, confirming that it works, and knowing what to check if an alert does not arrive.
Slack alert purpose
Use Slack alerts to send Statixoup incident, downtime, and recovery notifications into a channel or recipient your responders already check. This helps the team notice problems faster without keeping the Statixoup dashboard open all day.
Best use
Connect the destination that your real responders monitor during working hours and outages, then verify it with a test alert.
Before you start
Open Integrations from the Statixoup dashboard. You need access to the destination account, an available integration allowance on your current plan, and permission to approve the connection.
- Use Configure when the integration has not been connected before.
- Use Reconnect when an existing integration is disconnected.
- Keep a safe test destination available so you can verify delivery before relying on it during an outage.
Connect Slack
- 1.
Choose Slack
Open Integrations and select Configure on the Slack card. If your plan has no available integration allowance, Statixoup shows an upgrade prompt instead of starting the connection.
- 2.
Authorize Slack
Slack opens an authorization screen. Select the workspace and channel for incoming webhook alerts, then approve the requested permissions.
- 3.
Finish in Statixoup
Slack returns you to Statixoup while the app saves the Slack user, channel, and bot token. Wait for the Successfully Connected message, then go back to Integrations.
- 4.
Verify delivery
Open the Slack integration detail page, confirm the status is Active, send a test alert, and check alert history. You can deactivate, reactivate, or remove the Slack integration from this page.
Test and manage alerts
After connection, open the integration detail page to confirm the Active status, review when it was configured, and send a test alert. The same page shows alert history and lets you deactivate or reactivate delivery as your response workflow changes.
Use a dedicated destination
Keep monitoring alerts visible and restrict who can change alert delivery settings.