Understand free-plan and subscription tokens
Learn how Statixoup token allowances work on the free plan and paid subscriptions, including usage tracking, upgrades, and quota management. Think of tokens as your account’s available capacity: this guide explains what uses them, how to keep track of them, and what you can do when you need more.
What pricing tokens are
Statixoup uses tokens to measure usage across your account. Every plan includes a monthly token allowance that covers checks, alerts, and premium features. When your plan token quota is reached, your options are to wait for the next cycle or upgrade to a higher subscription.
How tokens support your plan
Tokens help Statixoup control how many monitoring resources, integrations, team seats, status pages, and alert messages are active on your account. They make usage visible before you add more services, so you can plan your monitoring setup around the capacity included in your plan.
Plan before adding resources
Check available tokens before creating several monitors, integrations, teams, or status pages at the same time.
Token usage by feature
| Resource | Token cost | When it is used | Recovery | Enforcement |
|---|---|---|---|---|
| Website/API monitor | 100 | When a monitor is created | Not recovered once allocated | Creation blocked if insufficient tokens |
| Heartbeat/CRON monitor | 10 | When a heartbeat monitor is created | - | Creation blocked if insufficient tokens |
| Status page | First FREE, then 100 | (First free), then a status page is created or published | Not recovered once allocated | Creation blocked if insufficient tokens |
| Team member seat | 50 | When a user accepts an invitation | Recovered pro-rata when removed | Invitation blocked if insufficient tokens |
| Team/group | 200 | When a new team or group is created | Not recovered once allocated | Creation blocked if insufficient tokens |
| Integration connection | 0 | When an integration is connected | Not recovered once allocated | Connection blocked if insufficient tokens |
| Alert message | 0 | When an alert is sent | - | Delivery throttled or queued if tokens are exhausted |
| SMS/voice alert credit | 5 | When an SMS or voice call alert is sent | - | Delivery blocked if credits are exhausted |
Recovery varies by resource
Only some resources return tokens pro-rata when removed. Check the Recovery column above before relying on a refund.
How token recovery works
Whether a resource returns tokens when it is removed depends on the resource type. Review the Recovery column in the token breakdown above, or the summary below, before removing something you expect a refund from.
- Team member seat returns tokens on a pro-rata basis when removed, based on how long the resource was active during the current billing cycle.
- Website/API monitor, Status page, Team/group, Integration connection do not return tokens once allocated, even if the resource is later removed.
- Removed resources are immediately reflected in your available token balance for the rest of the month.
How token limits are enforced
- Monitor/heartbeat/status page creation is blocked if tokens are insufficient.
- Team member invitations are rejected if tokens are unavailable.
- Integration connections are blocked if tokens are insufficient.
- Alert delivery is throttled or queued when monthly tokens are exhausted.
- Existing monitors continue running but may have reduced delivery guarantees.
- Critical services receive a grace period of up to 24 hours after token exhaustion before restrictions apply.
- Mid-month plan downgrades do not refund unused tokens; new lower allocation applies at next billing cycle.
Free plan tokens
- The free plan includes a 1,000 token monthly allowance so you can monitor a small number of services and evaluate Statixoup.
- Free plan tokens renew each billing cycle based on your subscription schedule.
- Review your usage dashboard to see how close you are to the free plan limit.
Subscription tokens
Paid plans increase your monthly token allowance and may include advanced monitors, more integrations, and team seats. Upgrading gives you a larger quota so you can monitor more URLs, run checks more frequently, and connect additional alert destinations. Current paid-plan allowances: Free: 1,000 tokens/month · Pro: 2,500 tokens/month · Team: 8,000 tokens/month · Enterprise: 20,000 tokens/month.
- Choose a plan that matches your expected check volume and incident alerting needs.
- Use the dashboard to compare current token usage against your plan allowance.
- If you exceed your quota, upgrade the plan or reduce check frequency to stay within limits.
Plan upgrades
Upgrading your plan usually gives you more tokens and higher usage limits without changing your core monitor setup.
Manage tokens and usage
- 1.
View usage
Open your account or billing dashboard to see token consumption and remaining allowance.
- 2.
Adjust checks
Reduce check frequency or remove low-value monitors if you need to conserve tokens.
- 3.
Upgrade when needed
Move to a higher subscription when your monitoring needs grow.