Integrations
Connect SMS / Twilio alerts
Connect a Twilio-backed SMS destination for alerts independent of chat applications.
Before you start
Open Integrations from the Statixoup dashboard. You need access to the destination account and permission to configure workspace integrations.
- Choose the channel or phone number that should receive incidents.
- Keep a safe test destination available so you can verify delivery.
Connect SMS / Twilio
- 1.
Open SMS / Twilio
Select SMS/Twilio from Integrations.
- 2.
Add the required details
Enter the account, sender, and recipient details shown in the form.
- 3.
Send a test message
Save and confirm the test SMS reaches the intended recipient.
Test and manage alerts
Send a test alert after connecting. The integration page records alert history and lets you deactivate or reconnect the destination as your response workflow changes.
Use a dedicated destination
Keep monitoring alerts visible and restrict who can change alert delivery settings.